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I need consumer advice

Do you have a consumer law issue?
Have you purchased something that doesn’t work?
Have you asked someone to provide a service and the work was completed without care or skill?


Our BPP Legal Advice Clinics (BLAC) provide free legal advice to the public, covering a variety of legal areas and issues. Subject to restrictions and your location, appointments are available online or in person.

Find out more or book an appointment at your local clinic.

The BPP Pro Bono Centre also partners with Hackney Community Law Centre to provide advice to individuals who have debt and consumer law issues.

This service is generally available to those who live, work or study in Hackney, London but may be able to provide advice to individuals nationally who have consumer law issues.

To access this service please call 020 7633 4531.

For a list of alternative services that may be able to assist you, please click here.